Frequently Asked Questions
Everything you need to know about bringing Inka Arthouse into your home.
What materials are used for your art prints?
We use gallery-grade, acid-free archival paper and premium pigment inks to ensure that every piece of art maintains its vibrant colors and detail for decades without fading.
Do you offer framed options for all prints?
Yes, we offer a selection of high-quality sustainable wood frames in black, white, and natural oak finishes. Each framed print arrives ready to hang with pre-installed hardware.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take between 10-15 business days depending on the destination.
What is your return policy?
We want you to love your new art. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange, provided they are in their original condition.
How do you ensure prints aren't damaged during transit?
We take great care in our packaging. Unframed prints are rolled in protective tissue and shipped in heavy-duty cardboard tubes, while framed pieces are secured with reinforced corners and bubble wrap in sturdy boxes.
Can I request a custom size for a specific artwork?
We are happy to accommodate custom requests whenever possible. Please contact our support team with the dimensions you require, and we will provide you with a custom quote.